1 Call operates a National Call Centre, regulating the performance of over 400 nationwide independent insurance approved service providers and their teams. We attend to thousands of household emergency and repair claims every month and our capacity to service the entire country is a prerequisite of our service level agreements. We are also able to assist in outer-lying areas, however this may incur an additional travelling fee.
Regional sanitisation depots
We manage eight supply depots across South Africa (PTA / JHB North / JHB South / KZN / PE / Bloem / George / Cape Town) that monitor the provision and consumption of every litre of solution provided. Our national control centre follows up with every client to ensure stringent onsite procedures have been adhered to and that all clients have received our safety and protection documents, which also help to extend the effectiveness of the sanitation procedure.